Record and publish

The demo app is Fika, a coffee subscription shop. The process is the one its customers ask about most: changing how many bags arrive each month. Everything here is a real Wendmark running against Fika; nothing is mocked.

1. Record it, in the app itself

fika.example

What to watch:

• The recorder opens in the corner of Fika, because the portal sent the author there with Record a process. No secret was in the address.
• The person clicks through the process as they always would. Wendmark does none of it.
• Each click becomes a step, worded from what was touched. Nothing typed is ever read.
• They name it and press Save. It reaches the portal as a draft, which nobody else can see.

2. Say it better, then publish

portal.example

• Rewording puts each step in the product’s own voice.
• Publishing freezes a version. Customers only ever see a published one, and someone halfway through is never disturbed by a later edit.

Next: what a customer sees. Or do this yourself: Record a process.